Shipping Policy

At Love Gothic, we are dedicated to providing our customers with a seamless shopping experience, including fast and reliable shipping options. This Shipping Policy outlines our shipping procedures, delivery times, and other important information regarding the shipment of your orders.

1. Order Processing Time:

Orders typically ship within 2-3 business days from our warehouse. Our business days are Monday through Friday, excluding holidays.

2. Shipping Methods and Rates:

We offer a variety of shipping options to meet your needs:

• Standard Shipping: Delivery within 5-7 business days.
• International Shipping: Delivery times vary depending on the destination country and selected shipping method. Please note that additional customs processing may cause delays.

Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. You can view the shipping cost for your order during checkout before completing your purchase.

3. Order Tracking:

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package and estimate the delivery date. Please note that tracking information may take up to 24 hours to update after your order has shipped.

4. International Shipping:

For orders shipped outside the United States, please note that additional taxes, customs duties, and fees may be imposed by the destination country's customs authorities. These charges are beyond our control and are the responsibility of the recipient. Please refer to our Taxes & Duties page for more information.

5. Shipping Restrictions:

Some items may be subject to shipping restrictions or prohibitions due to size, weight, or other factors. We reserve the right to refuse shipment of any order that violates these restrictions or is prohibited by law.

6. Address Accuracy:

It is the responsibility of the customer to ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Lost or Stolen Packages:

Love Gothic is not responsible for lost or stolen packages after delivery has been confirmed by the carrier. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim.

8. Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact our customer support team at [email protected]. We're here to assist you and ensure a smooth shipping experience.